Current:Home > NewsTwo Vegas casinos fell victim to cyberattacks, shattering the image of impenetrable casino security -MoneyTrend
Two Vegas casinos fell victim to cyberattacks, shattering the image of impenetrable casino security
View
Date:2025-04-15 04:36:33
LAS VEGAS (AP) — A persistent error message greeted Dulce Martinez on Monday as she tried to access her casino rewards account to book accommodations for an upcoming business trip.
That’s odd, she thought, then toggled over to Facebook to search for clues about the issue on a group for MGM Resorts International loyalty members. There, she learned that the largest casino owner in Las Vegas had fallen victim to a cybersecurity breach.
Martinez, 45, immediately checked her bank statements for the credit card linked to her loyalty account. Now she was being greeted by four new transactions she did not recognize — charges that she said increased with each transaction, from $9.99 to $46. She canceled the credit card.
Unsettled by the thought of what other information the hackers may have stolen, Martinez, a publicist from Los Angeles, said she signed up for a credit report monitoring program, which will cost her $20 monthly.
“It’s been kind of an issue for me,” she said, “but I’m now monitoring my credit, and now I’m taking these extra steps.”
MGM Resorts said the incident began Sunday, affecting reservations and casino floors in Las Vegas and other states. Videos on social media showed video slot machines that had gone dark. Some customers said their hotel room cards weren’t working. Others said they were canceling their trips this weekend.
The situation entered its sixth day on Friday, with booking capabilities still down and MGM Resorts offering penalty-free room cancelations through Sept. 17. Brian Ahern, a company spokesperson, declined Friday to answer questions from The Associated Press, including what information had been compromised in the breach.
By Thursday, Caesars Entertainment — the largest casino owner in the world — confirmed it, too, had been hit by a cybersecurity attack. The casino giant said its casino and hotel computer operations weren’t disrupted but couldn’t say with certainty that personal information about tens of millions of its customers was secure following the data breach.
The security attacks that triggered an FBI probe shatter a public perception that casino security requires an “Oceans 11”-level effort to defeat it.
“When people think about security, they are thinking about the really big super-computers, firewalls, a lot of security systems,” said Yoohwan Kim, a computer science professor at the University of Nevada, Las Vegas, whose expertise includes network security.
It’s true, Kim said, that casino giants like MGM Resorts and Caesars are protected by sophisticated — and expensive — security operations. But no system is perfect.
“Hackers are always fighting for that 0.0001% weakness,” Kim said. “Usually, that weakness is human-related, like phishing.”
Tony Anscombe, the chief security official with the San Diego-based cybersecurity company ESET, said it appears the invasions may have been carried out as a “socially engineered attack,” meaning the hackers used tactics like a phone call, text messages or phishing emails to breach the system.
“Security is only as good as the weakest link, and unfortunately, as in many cyberattacks, human behavior is the method used by cybercriminals to gain the access to a company’s crown jewels,” Anscombe said.
As the security break-ins left some Las Vegas casino floors deserted this week, a hacker group emerged online, claiming responsibility for the attack on Caesars Entertainment’s systems and saying it had asked the company to pay a $30 million ransom fee.
It has not officially been determined whether either of the affected companies paid a ransom to regain control of their data. But if one had done so, the experts said, then more attacks could be on the way.
“If it happened to MGM, the same thing could happen to other properties, too,” said Kim, the UNLV professor. “Definitely more attacks will come. That’s why they have to prepare.”
___
Parry reported from Atlantic City. Associated Press videographer Ty O’Neil in Las Vegas contributed.
veryGood! (77)
Related
- 2 killed, 3 injured in shooting at makeshift club in Houston
- Mega Millions jackpot jumps to an estimated $1.55 billion, the third-largest in lottery history
- Why NFL Star Josh Allen Is “Surprised” Travis Kelce Fumbled His Chance With Taylor Swift
- A Virginia Beach man won the right to keep an emotional support emu. Now, he’s running for office.
- California DMV apologizes for license plate that some say mocks Oct. 7 attack on Israel
- Eagles offensive lineman Josh Sills acquitted on rape, kidnapping charges in Ohio
- Taylor Swift hugs Kobe Bryant's daughter Bianka during Eras Tour concert
- Syrian baby born under earthquake rubble turns 6 months, happily surrounded by her adopted family
- Are Instagram, Facebook and WhatsApp down? Meta says most issues resolved after outages
- Cost of federal census recounts push growing towns to do it themselves
Ranking
- Taylor Swift makes surprise visit to Kansas City children’s hospital
- Police search for 17-year-old California girl missing for a month
- 2 police officers injured in traffic stop shooting; suspect fatally shot in Orlando
- Employers add 187,000 jobs as hiring remains solid
- Jamie Foxx gets stitches after a glass is thrown at him during dinner in Beverly Hills
- Season-ticket sellout shows Detroit Lions fans are on the hype train
- Farm Jobs Friday
- Riley Keough Officially Becomes New Owner of Graceland and Sole Heir of Lisa Marie Presley’s Estate
Recommendation
Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
Pakistani police arrest former Prime Minister Imran Khan
Southern California judge arrested after wife found shot to death at home
A Proposed Gas Rate Hike in Chicago Sparks Debate Amid Shift to Renewable Energy
Apple iOS 18.2: What to know about top features, including Genmoji, AI updates
Beyoncé, Spike Lee pay tribute to O'Shae Sibley, stabbed while dancing: 'Rest in power'
Slain Parkland victim's father speaks out following reenactment
Officials warn of high-risk windy conditions at Lake Mead after 2 recent drownings